Terms and Conditions

FleetWell Health Terms & Conditions

Effective Date: 12/01/2025

These SMS Terms and Conditions govern the FleetWell Health text messaging program. By providing your mobile phone number and consenting to receive messages from FleetWell Health, you agree to the terms described below.

Program Name

FleetWell Health Appointment and Service Notifications

Program Description

FleetWell Health offers a text messaging program to provide important communications related to DOT physical examinations and clinic services.

Text messages from FleetWell Health may include:

  • Appointment confirmations

  • Appointment reminders

  • Links to required intake or consent forms

  • Notifications related to scheduled services

  • DOT medical certificate renewal reminders

These messages are intended to help drivers prepare for appointments and maintain compliance with DOT medical certification requirements.

Message Frequency

Message frequency varies depending on appointment activity, service reminders, and communication needs. Patients may receive multiple messages related to appointment confirmations, reminders, and follow-up notifications.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan. FleetWell Health is not responsible for any messaging or data charges incurred through your wireless provider.

Opt-Out Instructions

You may opt out of receiving SMS messages from FleetWell Health at any time by replying STOP to any text message you receive from us.

After sending STOP, you will receive one final message confirming that you have been unsubscribed from the messaging program. You will no longer receive SMS messages unless you choose to opt in again.

Help and Support

If you need assistance with the FleetWell Health messaging program, reply HELP to any text message you receive or contact our clinic directly.

FleetWell Health
Phone: 417-290-3200

Consent to Receive Messages

By providing your mobile phone number and opting in, you agree to receive SMS messages from FleetWell Health related to appointments and services.

Consent may be obtained through:

  • Verbal consent when scheduling an appointment by phone with clinic staff

  • Signing consent electronically when scheduling an appointment online through the FleetWell Health website booking form

Message frequency varies.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and protect your information.

Privacy Policy:
https://www.fleetwellhealth.com/privacy

FleetWell Health does not sell or share personal information with third parties for marketing purposes.

Changes to These Terms

FleetWell Health may update these SMS Terms and Conditions periodically to reflect changes in our services or legal requirements. Updates will be posted on this page with the updated effective date.

Contact Information

FleetWell Health
1615 S Ingram Mill Rd, Suite C
Springfield, MO, 65804
Phone: 417-290-3200