Privacy Policy

FleetWell Health Privacy Policy

Effective Date: 12/01/2025

FleetWell Health is committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our website, schedule services, or communicate with our clinic.

Information We Collect

FleetWell Health may collect personal information that you voluntarily provide when interacting with our services. This may include:

  • Name

  • Phone number

  • Email address

  • Appointment scheduling details

  • Any information submitted through our appointment scheduling or contact forms

We collect only the information necessary to provide our services and communicate with patients.

How We Use Your Information

The information we collect may be used for the following purposes:

  • Scheduling and confirming appointments

  • Sending appointment reminders

  • Providing links to intake forms or required documents

  • Communicating about upcoming or completed services

  • Sending reminders regarding DOT medical certificate expiration

  • Responding to questions or requests submitted through our website

Message frequency varies depending on your appointment activity and communication needs.

SMS / Text Messaging

By providing your mobile phone number and consenting to receive messages, you agree to receive text messages from FleetWell Health related to:

  • Appointment confirmations

  • Appointment reminders

  • Intake and consent form notifications

  • Service-related reminders, including DOT medical certificate expiration notices

Standard message and data rates may apply depending on your mobile carrier. Message frequency may vary depending on appointment activity and service reminders.

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you opt in again.

For assistance, reply HELP or contact our clinic directly.

Information Sharing

FleetWell Health does not sell, rent, or share personal information with third parties or affiliates for marketing or promotional purposes.

We may use trusted service providers to help operate our services, including appointment scheduling platforms and messaging systems. These providers may have access to limited information necessary to perform their services but are not permitted to use it for other purposes.

Data Security

FleetWell Health takes reasonable measures to protect personal information from unauthorized access, disclosure, or misuse. While no online system can guarantee absolute security, we strive to use secure systems and responsible data handling practices.

Cookies and Website Usage

Our website may use standard technologies such as cookies or analytics tools to understand website usage and improve user experience. These tools do not collect sensitive personal information.

Your Privacy Choices

You may choose not to provide personal information through our website; however, doing so may limit your ability to schedule appointments or receive certain services.

You may opt out of text communications at any time by replying STOP.

Changes to This Privacy Policy

FleetWell Health may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

FleetWell Health
1615 S Ingram Mill Rd, Suite C
Springfield, MO, 65804
Phone: 417-290-3200